1. Introduction
Brain Candy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Meta Quest application.
2. Information We Collect
2.1 User Profile Information (USER_PROFILE)
We collect the following profile information from the Meta Quest platform:
- Meta/Oculus username and display name
- User preferences and app settings
- Avatar information when applicable
2.2 User Identification Data (USER_ID)
We collect unique identifiers to:
- Maintain your app account and save progress
- Enable personalized experiences
- Associate analytics data with user sessions
2.3 In-App Purchase Data (IAP)
When you make purchases, we process:
- Transaction records and purchase history
- Digital content ownership and entitlements
- Payment processing information (handled securely by Meta)
2.4 Analytics and Usage Data
We collect usage statistics linked to your username, including:
- Application usage patterns and session data
- Feature interaction statistics
- Performance metrics and load times
- Error reports and crash data
- Game progress and achievement data
3. How We Use Your Information
3.1 Core App Functions
- Provide and maintain the Brain Candy VR experience
- Save your game progress and preferences
- Process in-app purchases and deliver digital content
- Enable user account management
3.2 Analytics and Improvement
- Analyze user behavior patterns to improve the app
- Track feature usage and engagement metrics
- Identify and fix technical issues and bugs
- Develop new features based on user preferences
- Generate user-specific recommendations and content
4. Data Retention
We retain your personal information as follows:
- User profiles and progress: Until you request deletion or your account is inactive for 3+ years
- Purchase records: 7 years as required by law
- Analytics data: Up to 2 years, linked to your username for user behavior analysis
- Error reports: 1 year for troubleshooting purposes
5. Data Sharing
We do not share, sell, rent, or trade your personal information with third parties, except:
- Service Providers: Trusted partners who help us operate our app (cloud storage, analytics platforms) under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights and Data Deletion
6.1 Data Access and Correction
You can request a copy of your personal data or update your information by contacting us.
6.2 Data Deletion and Do-Not-Track
You have the right to request deletion of your personal data. To delete your data and be added to our do-not-track list:
- Email: info@braincandyapp.com
- Subject Line: Data Deletion Request - Brain Candy
- Include: Your Meta/Oculus username and any identifying information
- Response Time: We will process requests within 30 days
6.3 What Gets Deleted
Upon your deletion request, we will remove:
- Your user profile and preferences
- Saved game progress and achievements
- Associated analytics data linked to your username
- Account settings and customizations
6.4 What May Be Retained
We may retain anonymized data or information required by law:
- Purchase transaction records (legal requirement)
- Aggregated, anonymized usage statistics
- Data necessary for fraud prevention and security
7. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Secure cloud storage with reputable providers
8. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such collection, we will delete the information immediately.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through:
- In-app notifications
- Updated posting date at the top of this policy
- Email notification if we have your contact information
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights:
- Privacy Questions: braincandyapp@proton.me
- Data Deletion/Do-Not-Track: info@braincandyapp.com
- Subject Line: Include "Privacy Policy - Brain Candy" for faster processing
Note: This policy complies with Meta Quest Platform requirements for apps using USER_PROFILE, USER_ID, and IAP features.